Utility Customer Communications

LCG Customer Communications System 03 Click for a larger image

LuminantCG offers a fully hosted, turn-key customer communications system for utilities looking for outsourced solutions.

Smart grid and AMI enables a whole new generation of time-of-use and dynamic pricing programs.  Critical to the success of these programs is the ability to dynamically and effectively communicate utility information to the utility customer.

LuminantCG offers a fully-hosted, multi-layer customer presentment solution compromised of

  • High-fideltity content streams integrating customer metering and billing data with utility marketing content
  • Fully turn-key, hosted web portal solutions
  • Hosted web-widgets for integration into existing utility web sites
  • In-home displays
  • Cellphone/smartphone accessibility and notifications

LuminantCG offers a low-risk, hosted, turnkey communications solution that coexists in parallel with your existing utility systems. Since this is a fully hosted solution, it is entirely independent of your existing IT infrastructure and can be integrated with little or no disruption to your existing IT infrastructure.

For more information on the available communications channels, content streams, and how you can use them to communicate with your customers, please contact